Finding the best house cleaning service in Brisbane

How to Find an Excellent Cleaning Company in Brisbane

Mark Zuckerberg, Steve Jobs, Barrack Obama. Aside from being trailblazers and immensely successful leaders, what else do they have in common? They wore similar – if not exactly the same – outfits each and every day!

In an article from Michael Lewis for Vanity Fair, the former US president explained his reason behind the routine:

‘You’ll see I wear only gray or blue suits’ [Obama] said. ‘I’m trying to pare down decisions. I don’t want to make decisions about what I’m eating or wearing. Because I have too many other decisions to make.’

Now, what does this have to do with a blog post on how to find an excellent cleaning company in Brisbane, you may ask?

If you’re a working parent juggling family duties and a career, keeping your house clean should be one less major decision and a hundred less trivial ones you should make. What should I clean first? How do I take this stain out from the bathroom tub? Should I just use bleach or go natural and use baking soda?

I’m not saying that cleaning is a useless endeavor. It actually is extremely important in keeping you and your family healthy and therefore, productive in school and work.

But imagine if you had one less time-consuming, energy-draining routine to do. Hours spent on cleaning would be freed up to bond with the kids, have a much-needed date with the better-half, work on that very important presentation or train for that weekend triathlon.

So if you’re on the road to success or purpose and meaning, don’t you think it’s about time you call that cleaning company?

But before you do that, think about what you should know or do before hiring that excellent cleaning company you’ve heard of. Below are some things to consider:

Available customer service

 Is customer service readily available to answer any concerns you may have? A great cleaning company should have a great customer service that can easily be reached through several channels e.g. chat, email, text, phone, etc. A great way to know if a cleaning company has great customer service is to reach out and ask about their services and rates. If you’re satisfied with how prompt and friendly their customer service is, then that could be a good sign!

Reliable and experienced contractors 

Our homes are sacred places and we’re usually wary to let strangers come inside. We need to make sure that strangers we let into our abode can be trusted. So make sure that the cleaning company you want to hire have cleaners that:

  • are insured,
  • have been police background checked, and
  • interviewed face to face by the owner of the cleaning company.


 Cashless payment is best when it comes to hiring a cleaning company. Paying cleaners in cash can pose a security threat and other possible hassles. With cashless payment, you won’t have to worry about leaving cash around or rushing to the ATM. Not only this, you get transaction receipts that serve as records should there be complaints about non-payment of their services.

Service Guarantees

 What happens when you’re disappointed with the cleaning service done in your home? Does the cleaning company have guarantees in place? How does the cleaning company deal with complaints about their services? Do they offer a free clean? Do they offer refunds or discounts on your next clean? These are just some questions you’ll need to ask before deciding on an excellent cleaning company.

Customer self-service

 Most cleaning companies have websites where you can book and make changes. Though they may have great customer service, there will be times when you just need to make sure every single thing is accurate in the booking. There may also be times when you need to update some details in that booking you made. For times like these, having a self-booking service is an excellent option to look for in an excellent cleaning company.

Ability to review and provide feedback

 Reviews and feedback work both ways. Feedback is a great way to let the cleaning company know how happy you are – or disappointed – with their service. Feedback is also an efficient way for the cleaning company to maintain the quality of their service. So, it’s definitely a win-win situation for both company and customer.

Continuity of service 

One of the most frustrating things is to have a regular cleaner call in sick or worse, tell you he won’t be able to clean your home anymore. It’s a major source of stress that you can certainly do away! This is why hiring an excellent cleaning company can actually be a much better choice. In cleaning companies, you don’t have to worry about looking for a trustworthy cleaner on your own. The company does all the legwork for you. Since they’ve done background checks on their cleaners and have met them face to face, you can be sure that you’re getting a cleaner who’s equally good and efficient.

Now that you know what to look for in an excellent cleaning company, isn’t it time you book your next clean with us? We are Maid Easy  in Brisbane. We go above and beyond and aim to bring back quality to house cleaning. We’re licensed, insured for up to $5,000,000 and all our cleaners are police background checked. Check out our photos on Facebook for before and after photos and reviews. We encourage you to try Maid Easy and compare the level of quality, customer support and reliability of services we offer.

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